Registrar Services Specialist

Goucher College • Columbia, MD

8d • $35

About The Position

Provide critical operational support to the Registrar's Office during the Student Information System (SIS) Implementation project. This temporary position will maintain essential day-to-day functions, including National Student Clearinghouse reporting, registration support, academic records maintenance, and data reporting, while permanent staff focus on system migration activities. This role ensures continuity of service to students, faculty, staff, and external agencies during a period of significant institutional change. Essential Job Functions: 25% A. Submit regular reports to the National Student Clearinghouse and resolve any error reports in a timely manner. Produce data and ad hoc reports as requested (enrollment reports, rosters, major/minors, check-in lists, student, and parent address lists, etc.) 25% B. Provide support for registration processes, including troubleshooting student registration issues, assisting with course schedule maintenance, monitoring registration system functionality, and responding to registration-related inquiries from students and faculty. Maintain and update the Registrar’s office website with registration information. 20% C. Support academic catalog updates by coordinating with the Associate Registrar for Registration & Technology, along with academic departments on curricular changes, updating course information as changes are approved, and assisting with catalog maintenance in the student information system. 15% E. Generate data and ad hoc reports as requested, including enrollment reports, student rosters, major/minor lists, check-in lists, and address lists for various constituencies across the college community. 15% A. Assist with special projects related to registrar operations as assigned. Provide backup support for other registrar office functions during peak periods. Participate in cross-training opportunities to support office continuity

Requirements

• Associate degree or equivalent combination of education and experience.
• Two years of experience in higher education administration, student services, or office operations with strong data management responsibilities.
• Experience working with student information systems or database management.
• Proficiency with Microsoft Office suite (Excel, Word, Outlook), particularly Excel for data management and reporting.
• Ability to learn and navigate student information systems and related software applications.
• Strong attention to detail in data entry and verification.
• Customer service orientation with the ability to communicate clearly and professionally with diverse constituencies.
• Strong organizational skills and ability to manage multiple priorities and meet deadlines.
• Detail-oriented with commitment to accuracy.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Flexible and adaptable to changing priorities in a dynamic environment.
• Candidates must be able to provide proof of eligibility to work in the USA.

Nice To Haves

• Bachelor’s degree.
• Experience in a registrar's office or academic records environment.
• Familiarity with FERPA regulations and academic records management.

Responsibilities

• Submit regular reports to the National Student Clearinghouse and resolve any error reports in a timely manner.
• Produce data and ad hoc reports as requested (enrollment reports, rosters, major/minors, check-in lists, student, and parent address lists, etc.)
• Provide support for registration processes, including troubleshooting student registration issues, assisting with course schedule maintenance, monitoring registration system functionality, and responding to registration-related inquiries from students and faculty.
• Maintain and update the Registrar’s office website with registration information.
• Support academic catalog updates by coordinating with the Associate Registrar for Registration & Technology, along with academic departments on curricular changes, updating course information as changes are approved, and assisting with catalog maintenance in the student information system.
• Generate data and ad hoc reports as requested, including enrollment reports, student rosters, major/minor lists, check-in lists, and address lists for various constituencies across the college community.
• Assist with special projects related to registrar operations as assigned.
• Provide backup support for other registrar office functions during peak periods.
• Participate in cross-training opportunities to support office continuity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree