Specialist-Registration I- Methodist Medical Plaza South

IU HealthIndianapolis, IN
5hOnsite

About The Position

As a Registration Specialist, you will play a vital role in ensuring smooth patient flow and accurate records. You will greet patients, manage scheduling, verify insurance, and provide clear communication about charges and policies. Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

  • Strong communication and interpersonal skills.
  • Dependability and attention to detail.
  • Proficiency with computers and basic MS Office (Word, Excel, PowerPoint).
  • Ability to write clearly and professionally.
  • Timely and accurate task completion.
  • Good attendance.
  • High School Diploma or GED required.
  • Ability to learn and retain medical coding (ICD-10, CPT).

Nice To Haves

  • Previous experience in a healthcare setting preferred.
  • Knowledge of clinical practices and medical terminology preferred.

Responsibilities

  • Facilitate patient check-in and check-out.
  • Schedule appointments and maintain accurate records.
  • Interview patients to collect demographic and medical information.
  • Verify insurance coverage and interpret insurance details.
  • Explain department and hospital policies to patients.
  • Enter charges into appropriate systems and collect payments.
  • Answer incoming calls and direct patients and visitors appropriately.
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