Registration Specialist

Jackson Hospital•Montgomery, AL

14d

About The Position

Dependent upon assignment within the department, responsibilities may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. Vital functions include: timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patient’s financial responsibility at the point of service, and satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). Ability to communicate concisely and clearly is important. Essential is the ability to use AIDET and provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.

Requirements

High school diploma or equivalent
Ability to interact with the public, i.e. children, adolescents, adults, and geriatric
Ability to interpret and possess basic medical and anatomy terminology skills
Manual dexterity and visual acuity necessary to utilize the PC and calculator
Visual acuity also necessary for filing and proofing documents
Ability to sit for prolonged periods of time
Verbal communication and hearing ability to communicate with a multitude of customers
Frequent lifting of patient luggage (25-40 lbs.)
Ability to type 40 to 50 words per minute

Nice To Haves

Previous business office experience preferred in a healthcare environment

Responsibilities

pre-registration
registration
payer identification and verification
referral to financial counseling
point of service collections
data gathering and entry in the computer system(s) of patient demographic and benefit information
verification of benefits eligibility and limitations
coordination of benefits
determination and collection of patient’s financial responsibility at the point of service
satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA)
communicate concisely and clearly
use AIDET and provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers