Regulatory Operations Analyst

Brightspeed • Charlotte, NC

7h • Hybrid

About The Position

Brightspeed is looking for an outgoing, energetic Regulatory Operations Analyst who assists with developing, implementing, and maintaining projects supporting our Government Affairs and Regulatory Compliance teams. In this challenging and fast-paced role, your time will be spent managing multiple projects that are varied in scope, size, and complexity, which will advance Brightspeed’s local advocacy, state legislative, and state regulatory initiatives. This role reports directly to the Manager of Government Affairs Operations and will assist with creating various reporting tools to achieve established goals. You will support the Government Affairs and Regulatory Compliance teams on issues pertaining to broadband grant programs and matters impacting planned broadband builds, along with ensuring positive relationships are forged with state broadband offices, state commissions, state legislatures, and local officials. This position will provide excellent customer service and proactively work with team members, cross-functional partners, and external groups to ensure Government Affairs and Regulatory Compliance activities are completed promptly, accurately, and organized.

Requirements

• Bachelor’s degree in a relevant field or the equivalent in relevant training or experience
• 1+ years of experience in a state/local government affairs or state regulatory/legislative affairs environment
• Strong technical skills including proficiency with Microsoft Office and other collaboration platforms
• Strong verbal, written, and analytical skills to interpret regulatory requirements and assess their impact on Brightspeed's services and operations.
• The ability to work well in a demanding environment and to manage complex and competing organizational priorities under tight deadlines
• Ability to work independently as well as with cross functional teams

Nice To Haves

• Experience in the telecommunications/cable industry (e.g., wireline, wireless, broadband, cable)
• Knowledge of and experience working on federal, state, local, broadband, and telecommunications issues
• Time spent on local community engagement, public affairs, and grants
• Experience with PowerBI, Concur, SAP, and other database systems
• Public Policy or Compliance implementation experience

Responsibilities

• Identifying and analyzing local government, state legislative, and regulatory developments affecting Brightspeed and coordinating compliance with enacted rule changes. This includes maintaining the accuracy of the regulatory compliance database and collecting, analyzing, and preparing data to make various regulatory filings.
• Assisting with the review of all legislation introduced and amended throughout the legislative session and tracking bills of interest to the company.
• Collaborating with internal teams to maintain compliance with service quality standards specific to the telecom sector and providing analytics on our customer complaint trends.
• Supporting Brightspeed’s strategic plan of maximizing broadband grant acquisitions and tracking outreach efforts to obtain locality approvals for planned broadband builds.
• Developing reporting processes and tools which provide visibility to the Executive Leadership Team on the progress and/or success of established goals for the Government Affairs and Regulatory Compliance teams.
• Conducting research on key regulatory and legislative matters and supporting advocacy efforts by creating presentations, briefing packages, and coordinating travel logistics for discussions with local, state, and federal stakeholders.
• Organizing and maintaining a repository of policy position papers, talking points, articles, and other collaterals related to legislation, advocacy, and other priority initiatives.
• Monitoring team compliance with business courtesies and other administrative requirements while ensuring accurate records are kept on file.
• Tracking and processing vendor invoices and memorandums of understanding through the internal data management system while managing external relationships with outside vendors and consultants.

Benefits

• We offer competitive compensation and comprehensive benefits.
• Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health.
• Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level