Pediatric Early Schedule Rehab Office Coordinator

Greenfield Rehabilitation Agency/Rehab Resources•Mequon, WI

1d•Onsite

About The Position

Exciting Opportunity to Make a Difference as a Rehab Office Coordinator at Rehab Resources! Join us at our Pediatric Outpatient Clinic in Mequon, WI! Schedule: Monday through Thursday, 7:30 a.m.–4:00 p.m. 1/2 days Fridays Are you passionate about healthcare and eager to make a real impact in people's lives? Rehab Resources is looking for a driven and organized Rehab Office Coordinator to join our incredible team! In this role, you’ll support therapy services for both children and adults, working in our outpatient clinic and remotely across Wisconsin. You’ll be responsible for managing the insurance authorization process, handling data entry, maintaining schedules, assisting at the reception desk, and ensuring a clean, welcoming environment. While experience with insurance authorization and medical coding is important, your passion and dedication are what will truly set you apart. With a Monday–Thursday schedule from 7:30 a.m.–4:00 p.m., this position offers a great work-life balance. If you're ready to bring your customer service expertise and love for healthcare to an exciting and rewarding position, we want to hear from you! Why Choose Rehab Resources? Therapist-Owned & Operated: We’re committed to providing excellent support for our pediatric therapy team. Core Values: Agility, Integrity, and Community guide everything we do. Top Workplace: Recognized as a Top Workplace for four consecutive years. We offer a competitive pay and benefits package, including: Health insurance options PTO and sick time 401K with matching Flexible schedules And much more!

Requirements

At least 18 years of age.
High school diploma or equivalent.
At least 1 year of medical or healthcare experience (preferred).

Nice To Haves

Previous Insurance Experience

Responsibilities

Serve as the first point of contact for families, teachers, and staff regarding therapy services.
Schedule appointments for pediatric therapy services, coordinating with families and the therapy team.
Assist in maintaining accurate records and processing referrals.
Manage the insurance authorization process to ensure timely approvals for therapy services.
Manage communication between therapists, families, schools, and other healthcare professionals.
Ensure smooth office operations and provide excellent customer service.
Assist with billing tasks related to pediatric therapy services.
Collaborate with the pediatric therapy team to ensure therapy plans and appointments are well-coordinated.
Maintain compliance with healthcare and educational regulations.