About The Position

Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905. Job Summary: Schedules patients and performs other functions, while providing quality customer service.

Requirements

  • High School Education/GED or equivalent

Nice To Haves

  • Associate’s/Technical Degree or equivalent combination of education/related experience

Responsibilities

  • Schedules patients and responds to patient/therapist requests.
  • Maintains patient schedules and obtains pertinent information, while verifying accuracy, recording in appropriate scheduling screens, confirming appointments and following authorization procedures.
  • Follows up on cancellations and no-shows.
  • Provides quality customer service.
  • Provides professional customer service in challenging situations.
  • Maintains and organizes information systematically for easy retrieval.
  • Performs other job-related duties as assigned.
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