Relationship Account Executive II

TransUnion • Crum Lynne, PA

13d • Hybrid

About The Position

We are looking for a Relationship Account Executive II to join our successful Inside Sales and Support team. This focus of this inside sales role is to provide sales and service assistance to a select portfolio of existing accounts for a specific assigned territory of about $2 million to $3 million. Beyond the traditional business of furnishing credit reports for consumer lending, TransUnion Financial Services provides financial institutions with data and solutions to better manage customer relationships. We have a large, diverse client base ranging from top financial institutions to credit unions, in markets that range from mature to emerging. We offer a broad array of products customized to each aspect of our clients’ business: credit risk management, marketing segmentation, fraud and ID management, collections and credit decisioning. We pride ourselves on our ability to bring innovative ideas and solutions to market, leveraging our extensive experience in credit data and analytics. Our team represents a dynamic blend of financial services industry experience and credit expertise. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Requirements

• Bachelor degree or equivalent work experience
• Minimum 2 years related inside sales experience, preferably in the financial services industry
• Demonstrated aptitude in sales or marketing techniques with proven ability to cultivate customer relationships
• Must demonstrate consultative skills when calling on customers, effectively utilizing a certain degree of influence and persuasion
• Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Responsibilities

• You will be responsible for maintaining and generating revenue from growth of existing client portfolio, new prospects and inactive accounts by marketing appropriate TransUnion products and services
• Provide sales and relationship management to an existing customer portfolio of approximately 300 small to mid-sized accounts for a specific assigned territory of $2M to $3M in annual revenue
• As the primary point of contact, assist in responding to and resolving customer’s inquiries including but not limited to pricing, reporting, products, billing/collections, system/technical, compliance, and legal
• Pre-sales call preparation including customer research using customer website, Callahan, NCUA, FDIC, and internal resources
• Responsible for post sales and customer service call documentation including logging notes/calls in Salesforce, setting follow up tasks and logging cases for non-sales inquiries

Benefits

• TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
• Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level