Relationship Advisor I

Centra Credit UnionNorth Vernon, IN
12d$24Onsite

About The Position

Centra Credit Union has an exciting opportunity for a motivated professional to join our team as a full-time Relationship Advisor I at our branch in North Vernon, IN. The Relationship Advisor is responsible for engaging Members in meaningful conversations and advising on lending and financial products and services to create value. A Relationship Advisor will perform at a high level of competency in educating and counseling on financial solutions. This position will perform Member account transactions to fulfill periodic need in Retail Operations and contributes to the safety and security of the branch in compliance with policy and procedure. The position has a Learning Path to develop and grow their skills while transitioning from a Relationship Advisor I through Relationship Advisor III role. Team Members can reside in a Relationship Advisor III role or continue to pursue further development in Retail Operations or another career path.

Requirements

  • High School Diploma or General Education Diploma (GED)
  • A minimum of one year up to three years of similar or related experience, including preparatory experience.

Responsibilities

  • Creates value by engaging Members during discussion and transactions while educating and advising Members on products, services, and lending.
  • Proactively engages with Members in problem solving, providing immediate and thoughtful consultation for tailored solutions.
  • Ensures own accountability for subject matter expertise in products and services, problem solving and financial literacy to continually grow skills required for Member engagement.
  • Engages in required Learning Path for continued development and growth and obtains Centra certification.
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