Relationship and Growth Specialist

Primecare Home Care•South Bend, IN

1d•$58,000

About The Position

At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. Our commitment to providing the highest quality care is at the forefront of everything we do. At Primecare Home Care Services, we prioritize CARE. Our culture is shaped by our core values, which include being caring, reliable, honest, punctual, and professional. We believe in fostering an environment where compassion and dedication are valued and rewarded. We strive to create a supportive and collaborative atmosphere for our team members, promoting personal growth and professional development. This is position is a St. Joseph County position must reside in Northern Indiana. Reporting to the Sales Manager and/or the Executive Director, you will use your marketing skills to identify, attract, and engage qualified clients for our Structured Family Caregiving Program and Traditional Home care. Building relationships with local hospitals, clinics, case management companies, senior living facilities, etc. As a Relationship & Growth Specialist you will have the stability of a base salary plus the unlimited earning potential of commissions.

Requirements

Associate's Degree or 2+ years of experience working community health, long term care, and/or chronic diseases of adults.
2 + years of experience in case management, experience working with elderly and disabled.
Exceptional active listening and communication skills with strong empathy
Tech savvy with comfort using (and teaching others to use) mobile apps.
Ability to multitask in a multi system environment; proficiency with Microsoft Office required.
Thrives in a fast paced, start-up environment.
Sales experience and building relationships and pipelines.

Responsibilities

Engage, motivate, coach, and educate caregivers via phone and digital technology.
Assess caregiver and care recipient needs; coach and empower caregivers to develop and achieve goals.
Minimum Monthly Check-ins/ or as needed in collaboration with key stakeholders, determine caregiver and client eligibility; problem solve to efficiently move families into service.
Face to Face Semi-annual meetings with clients, caregivers, and case managers.
Track and manage program referrals/participation to support state and company growth, supplying program specific information as needed.
Research opportunities for referral to external support and services.
Actively recruit new Primecare Home Care Services of Indiana members, create brand presence throughout your assigned area.
Communicate with key referral sources, case managers, physician offices, hospitals to spread word about Primecare Home Care Services of Indiana to meet their member’s needs.
Document and report on coaching activity with a focus on quality and outcomes; make recommendations as appropriate.
Escalate issues when appropriate to the coaching manager as it pertains to consumer changes in status.
Proactively identify and cultivate a minimum of five new prospects every week.
Foster and nurture relationships with new referral sources to expand the network.
Allocate a minimum of four days a week for active marketing efforts.
Demonstrate proficiency and confidence in cold calling potential clients.