Relationship Manager - Public Sector
About The Position
The Account Manager serves as a trusted advisor to clients within the Academic sector. This role is responsible for managing and expanding relationships with existing clients, identifying new business opportunities, and delivering tailored solutions leveraging S&P data, analytics, and workflow tools. The Account Management team is dedicated to building, growing, and managing strategic relationships with clients across the Academic space. Our Account Managers leverage internal and external relationships, industry expertise, and a client-centric approach to drive engagement, maximize value, and support their evolving needs.
Requirements
- Bachelor’s degree
- 5 years of experience in sales and/or relationship management roles
- Strong Excel and Salesforce.com skills
- Strong interpersonal and communication skills with executive presence
- Willingness to travel for client visits
Nice To Haves
- Familiarity with market data, analytics, or financial intelligence platforms
- Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
- Consultative, strategic, and commercially-minded
- Intellectually curious and highly collaborative
Responsibilities
- Develop and maintain strong relationships with key decision-makers at client organizations.
- Understand client business needs and provide consultative guidance on the Market Intelligence suite of solutions.
- Drive revenue growth through renewals, upsell, and cross-sell opportunities.
- Collaborate with internal teams (product, marketing, customer support) to ensure client satisfaction and successful onboarding.
- Stay abreast of industry trends, regulatory changes, and competitive landscape to provide actionable insights.
- Deliver product demonstrations, training, and presentations to clients.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
