Relationship Manager - Workplace Banking Program
About The Position
This strategic role within the Workplace Banking Program is centered on leading high value employer and client relationships that strengthen our market position and fuel sustainable growth. You will serve as a trusted advisor to key partners, ensuring long term satisfaction while proactively identifying opportunities to deepen engagement and expand our footprint. You will drive new business development by uncovering opportunities within existing partnerships and pursuing new employer relationships aligned with our growth strategy. Your ability to cultivate influence, build trust, and translate client needs into actionable solutions will be critical to advancing the program’s impact. Collaborating across internal teams, you will elevate operational performance through strategic planning, process optimization, and high standards execution. You will champion continuous improvement, streamline workflows, and support client training to ensure an exceptional end to end experience. This role requires confident decision making, strong commercial instincts, and the ability to anticipate client needs before they arise. If you are a relationship focused leader who excels at building partnerships, generating new business, and driving meaningful outcomes, we invite you to step into this role and help shape the future of Workplace Banking.
Requirements
- Master's degree, or equivalent work experience
- 10 or more years of experience in project management activities
Nice To Haves
- Experience leading and expanding large enterprise employers.
- Expertise in consumer banking products and services.
- Proven ability to grow and deepen existing client relationships.
- Executive presence with strong communication and influence skills.
- Advanced relationship building and consultative selling capabilities.
- Broad knowledge of account management, project leadership, operations, and logistics.
- Ability to manage multiple priorities and deadlines in a complex environment.
- Demonstrated strength in client service, situational leadership, and conflict resolution.
- Excellent presentation, written, and interpersonal communication skills.
Responsibilities
- Leading high value employer and client relationships that strengthen our market position and fuel sustainable growth.
- Serving as a trusted advisor to key partners, ensuring long term satisfaction while proactively identifying opportunities to deepen engagement and expand our footprint.
- Driving new business development by uncovering opportunities within existing partnerships and pursuing new employer relationships aligned with our growth strategy.
- Cultivating influence, building trust, and translating client needs into actionable solutions.
- Collaborating across internal teams to elevate operational performance through strategic planning, process optimization, and high standards execution.
- Championing continuous improvement, streamlining workflows, and supporting client training to ensure an exceptional end to end experience.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
