Relationship Representative I - Teller

Centra Credit Union • Charlestown, IN

17d • $21 • Onsite

About The Position

Centra Credit Union has an exciting opportunity for a motivated professional to
join our team as a full-time Relationship Representative I at our branch in
Charlestown, Indiana. The Relationship Representative is responsible for
welcoming and engaging in meaningful conversations with our Member base and
creating value while completing transactions with high accuracy. A Relationship
Representative will develop to a high level of competency in educating and
advising on financial solutions through products and services based upon Member
needs and goals. This position is actively involved with Member outreach
programs, new deposit account openings and Retail operations while contributing
to the safety and security of the branch in compliance with policy and
procedure.

The position has a Learning Path to develop and grow their skills while
transitioning from a Relationship Representative I through Relationship
Representative III role. Team Members can reside in a Relationship
Representative III role or continue to pursue further development in Retail
Operations or another career path.

Requirements

• High School Diploma or General Education Diploma (GED)
• A minimum of one year up to three years of similar or related experience, including preparatory experience.

Responsibilities

• Creates value by actively engaging Members during account transactions while educating and advising on Credit Union products and services.
• Performs Member account maintenance, telephonic outbound calling to Members and engage in outreach activities to build Member relationships while promoting products and services.
• Proactively engages with Members in problem solving for their financial needs and goals.
• Engages in required Learning Path for continued development and growth and obtains Centra certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED