Release of Information Specialist
About The Position
The HIM Release of Information (ROI) Specialist coordinates the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine and from multiple storage media (paper), including electronic records, while utilizing ROI software (Medhost) to process medical record requests. Reviews requests and authorizations to release PHI and medical record documentation to ensure completion accuracy and compliance with State and Federal guidelines before release. Collaborates with internal and external parties on the phone, in person, verbally, and in writing to meet/exceed customer needs and/or organizational requirements/goals. Models appropriate behavior as exemplified in HBMs Mission, Vision and Values. Prepares records for departmental audits and investigations and issues medical files to persons and agencies according to laws and regulations. Analyzes and validates all Subpoenas and hospital attorney requests received for HIPAA compliance. Researches and validates to ensure all requested records are present and prepared for certification. Under the supervision of the Director of HIM and CEO, answers, analyzes, and resolves questions from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities, and 3rd party requesters. Communicates to customer the specific laws or regulations of why something is required or unable to be released while maintaining confidentiality. Using the knowledge of the laws and regulations determines the best solution to provide customers with the requested records. Has the latitude to take the initiative to find HIM Release of Information Specialist 2 of 4 alternative ways to help the customer while still following all Federal and State laws and Regulations. Collaborates with internal and external parties verbally (by telephone), in writing, or in-person to accomplish established departmental goals. Prepare as requested statistical reports for administration. Assist in the abstraction and analysis of data from the medical record for medical care evaluation studies, patterns of patient care, and Performance Improvement. Maintain quality and accurate records by following hospital procedures, retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes. Ensures patient charts, paperwork, and reports are completed in an accurate and timely manner.
Requirements
- High school diploma or GED and equivalent combination of education and experience required.
- A minimum of two (2) years of experience in the mental health and chemical dependency field is preferred.
Nice To Haves
- Associates’ Degree in Health Information Technology or related field of study preferred.
- Certification as a Registered Health Information Technologist (RHIT) with AHIMA preferred.
Responsibilities
- Coordinates the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine and from multiple storage media (paper), including electronic records, while utilizing ROI software (Medhost) to process medical record requests.
- Reviews requests and authorizations to release PHI and medical record documentation to ensure completion accuracy and compliance with State and Federal guidelines before release.
- Collaborates with internal and external parties on the phone, in person, verbally, and in writing to meet/exceed customer needs and/or organizational requirements/goals.
- Models appropriate behavior as exemplified in HBMs Mission, Vision and Values.
- Prepares records for departmental audits and investigations and issues medical files to persons and agencies according to laws and regulations.
- Analyzes and validates all Subpoenas and hospital attorney requests received for HIPAA compliance.
- Researches and validates to ensure all requested records are present and prepared for certification.
- Under the supervision of the Director of HIM and CEO, answers, analyzes, and resolves questions from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities, and 3rd party requesters.
- Communicates to customer the specific laws or regulations of why something is required or unable to be released while maintaining confidentiality.
- Using the knowledge of the laws and regulations determines the best solution to provide customers with the requested records.
- Has the latitude to take the initiative to find HIM Release of Information Specialist 2 of 4 alternative ways to help the customer while still following all Federal and State laws and Regulations.
- Collaborates with internal and external parties verbally (by telephone), in writing, or in-person to accomplish established departmental goals.
- Prepare as requested statistical reports for administration.
- Assist in the abstraction and analysis of data from the medical record for medical care evaluation studies, patterns of patient care, and Performance Improvement.
- Maintain quality and accurate records by following hospital procedures, retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
- Ensures patient charts, paperwork, and reports are completed in an accurate and timely manner.
Benefits
- 401(k) + matching
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- Cafeteria on site + discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
