Relocation/Education Coord - 40hrs

Connecticut Children's Medical Center•Hartford, CT

About The Position

Under general supervision, provides outreach, education, and relocation coordination services to children and families enrolled in the Connecticut Children’s Healthy Homes Program (CCHHP). Educates families and landlords on housing-related health and safety hazards and supports temporary relocation services during approved hazard control work. Ensures timely documentation, communication, and coordination with program staff, contractors, and community partners to support safe and compliant project implementation.

Requirements

High School Diploma, GED, or equivalent
Two years’ experience working with tenants, property owners enrolled in housing rehabilitation program
Bilingual fluency in Spanish and English required
Working knowledge of housing-related health and safety hazards, including lead poisoning prevention, mold and dampness, asbestos, radon, and injury prevention.
General understanding of state and local statutes and regulations related to lead abatement, hazard control, housing rehabilitation, and public health programs.
Knowledge of community-based resources, local health departments, and government programs related to housing and environmental health.
Basic understanding of compliance requirements associated with federally or state-funded programs (e.g., HUD, DPH).
Strong verbal and written communication skills, with the ability to explain technical or regulatory information in clear, culturally responsive, and family-friendly language.
Effective interpersonal skills with the ability to build rapport and trust with families, landlords, contractors, and community partners.
Strong organizational and time-management skills.
Proficiency in Microsoft Word and Excel.
Experience using Smartsheet or similar case management/project tracking systems.
Attention to detail in documentation and recordkeeping.
Coordinate and execute outreach events across diverse community settings.
Maintain accurate case documentation and financial records, including tracking receipts and supporting audit and reconciliation processes.
Coordinate temporary relocation services involving families, landlords, contractors, and program staff to ensure timely and compliant project implementation.
Manage multiple cases, timelines, and competing priorities with minimal supervision.
Exercise sound judgment and professionalism when working with vulnerable populations.
Engage and maintain collaboration among property owners, abatement contractors, community-based organizations, and local government agencies.
Work independently while contributing effectively within a multidisciplinary team environment.

Nice To Haves

Bachelor’s Degree
Prior experience coordinating and planning relocation services and providing in-home education services
Current or past certification as a Lead inspector / risk assessor

Responsibilities

Family Education & Outreach Provides virtual education and follow-up services (phone/Zoom) to families enrolled in CCHHP.
Educates families on housing-related health and safety hazards including lead poisoning, mold and dampness, asbestos, radon, and injury prevention.
Ensures families understand hazard prevention strategies and available program resources.
Collaborates with CCHHP staff, local health departments, and community organizations to support outreach efforts and community engagement activities.
Relocation Coordination & Case Management Coordinates temporary relocation services for families during approved hazard control or abatement work.
Facilitates hotel arrangements and supports families throughout the relocation period.
Coordinates families’ return to the home once work is completed and clearance is confirmed.
Maintains regular communication with landlords and CCHHP staff regarding abatement timelines to ensure smooth relocation transitions.
Engages landlords and families to support timely project implementation.
Documentation, Compliance & Financial Processing Completes stipend check requests and ensures families receive relocation stipends in accordance with program guidelines.
Tracks receipts and relocation-related expenses for audit and reconciliation purposes.
Maintains accurate and timely case documentation in program databases (e.g., Smartsheet or similar systems).
Assists with preparation of required HUD and DPH quarterly reports by ensuring complete and organized records.
Program Coordination & Administrative Support Collaborates with CCHHP staff to notify contractors and property owners when projects are ready for start date scheduling.
Participates in weekly staff meetings and ongoing team communication.
Maintains organized records to support project tracking and compliance requirements.
Performs other job-related duties as assigned