Remote Care Coordinator (CMA/RMA) - PST or MST

Classet

6d•$18 - $21•Remote

About The Position

Chronic Care Staffing (CCS) is seeking a compassionate and detail-oriented Remote Care Coordinator (CMA/RMA) to join our chronic care management team. This role is ideal for certified medical assistants who thrive in a virtual care environment and enjoy supporting patients managing chronic conditions. As a Care Coordinator, you will serve as a consistent point of contact for patients, providing outreach, education, care coordination, and documentation — all within a HIPAA-compliant remote setting.

Requirements

Must live in PST or MST time zone
Active, unencumbered CMA or RMA certification
Current BLS certification
Recent experience in a clinical, care coordination, or CCM setting
High proficiency in EHR systems
Proficiency in Google Suite
Strong clinical reasoning, critical thinking, and problem-solving skills
Excellent verbal and written communication skills
Ability to work independently in a HIPAA-compliant home office environment
HIPAA-compliant, distraction-free workspace with a locking door
High-speed internet connection
CCS-approved computer setup with dual monitors

Nice To Haves

Prior experience in care coordination, chronic care management, transitional care, or remote patient monitoring
Familiarity with community resource navigation
Experience educating patients and families about chronic conditions and medications
Background in quality measures, reporting, or CMS compliance
Demonstrated ability to succeed in a remote team-based environment
Additional coursework or certification related to care or case management

Responsibilities

Conduct monthly Chronic Care Management (CCM) outreach calls and verbal enrollments
Perform health risk assessments and assist with Transitional Care Management services
Support Remote Patient Monitoring (RPM) programs and chronic condition tracking
Communicate with patients and families regarding medications, diagnoses, and care plans
Collaborate with physicians and healthcare teams to ensure coordinated care delivery
Promote adherence to individualized care plans and patient education goals
Connect patients with appropriate community resources when needed
Maintain accurate documentation in EHR systems and meet call volume expectations
Ensure compliance with CMS guidelines and CCS quality standards