Remote Credits and Refunds Specialist

TELCOR•Lincoln, NE

3d•Remote

About The Position

Credit and Refunds Associate TELCOR Inc, a nationally recognized provider of healthcare software and billing service, is looking for an energetic, focused, and motivated team member for the TELCOR Revenue Cycle Services (RCS) team. The Credit and Refunds Associate on the RCS team is responsible for managing credit balances and issuing refunds for RCS customers. In addition, the Credit and Refunds Associate will demonstrate expertise in manual and electronic payment entry, deposit verification, reconciliation, variance investigation, reimbursement and cash management workflow. Employees in this position will work remotely, otherwise the employee can discuss with their supervisor if they would like the option to work in the office. Accommodations will be made based on space in the Lincoln, NE office and job duties. Employees may be asked to come to the Lincoln, NE office for meetings or training on an as needed basis. Copy and paste the following link into your browser to learn more about TELCOR and what it means for TELCOR to be a certified Great Place To Work®: https://www.greatplacetowork.com/certified-company/7054288

Requirements

Knowledge of medical claims submission, denial investigation and insurance terminology
Minimum of two (2) years of medical or healthcare related payment entry experience and medical billing experience
Must be able to read and interpret an EOB from a payer
Must be able to uphold confidentiality and comply with federal, state, and company policy, procedures, and regulations
Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy, and respect for others
Must have strong mathematical skills and attention to detail
Must have strong computer skills and be able to leverage and navigate using technology to complete daily tasks (e.g. Excel, electronic documentation storage and retrieval, keyboarding and mouse navigation, email/outlook)
Must be able to work independently, and with team to achieve individual and team goals
Must have a thorough understanding of Windows® operating system environments and Office tools; e.g., Word®, Excel®