Remote Customer Success Team Manager
About The Position
AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment. This opportunity is ideal for individuals with backgrounds in management, operations, or client service who want flexibility while continuing to grow their leadership careers. In this role, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while also supporting team performance and development.
Requirements
- Authorized to work in the United States
- Reliable internet connection
- Windows-based computer with webcam
Nice To Haves
- Experience in leadership, management, or client-facing roles
- Strong communication and organizational skills
- Comfortable working remotely and using digital tools
- Motivated to lead, develop others, and drive results
Responsibilities
- Connect with individuals who have expressed interest in benefit programs
- Schedule and conduct virtual consultations via Zoom
- Guide clients through benefit options and support enrollment
- Maintain accurate digital records and follow-ups
- Recruit, mentor, and support team members
- Set performance expectations and track progress
- Lead team meetings, coaching sessions, and development calls
- Promote a culture of accountability and growth
Benefits
- 100% remote work environment
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Training and leadership development support
- Performance bonuses and advancement opportunities
- Collaborative, growth-focused team culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
