Remote Hotel Coordinator
About The Position
Destination Knot is a full-service travel agency focused on creating customized travel experiences for clients across the globe. From hotel stays to full vacation packages, we provide expert planning, unbeatable rates, and personalized service. We empower our team of remote agents to thrive in a flexible, commission-based environment with access to ongoing training, tools, and travel perks. We are seeking a reliable and resourceful Remote Hotel Coordinator to assist clients in booking hotel accommodations that match their travel preferences, budget, and needs. This role is perfect for someone who enjoys researching destinations, comparing hotel options, and providing top-tier customer support. You will be responsible for managing hotel bookings, offering expert advice, and ensuring a smooth reservation experience for clients from start to finish.
Requirements
- Experience in travel, hospitality, or customer service preferred but not required
- Strong attention to detail and ability to manage multiple bookings at once
- Excellent communication and customer service skills
- Comfortable using online booking systems and basic computer applications
- Ability to work independently in a remote environment
- Passion for travel and client satisfaction
- Must be 18+ with a reliable internet connection
Responsibilities
- Consult with clients to understand their lodging needs and preferences
- Research and recommend hotel options that align with each client's itinerary and budget
- Book hotel reservations and manage confirmations, upgrades, and special requests
- Provide clear communication on booking terms, payment options, and policies
- Stay current on hotel promotions, loyalty programs, and travel trends
- Maintain accurate booking records and client profiles using CRM tools
- Assist with post-booking support including changes, cancellations, or rebooking
Benefits
- Commission-based compensation with potential for performance bonuses
- Flexible, remote schedule — work from anywhere
- Professional travel industry training and support
- Access to exclusive hotel rates, travel deals, and discounts
- Growth opportunities within a supportive travel community
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
