Remote Patient Monitoring - Bilingual LVN

Nsight Health

1d•$24 - $26•Remote

About The Position

We are seeking a motivated and detail-oriented LVN/LPN to join our Remote Patient Monitoring Department. In this role, you will be responsible for supporting patients with real-time health monitoring, respond to alerts and deliver timely life-improving interventions, and educate and empower patients through ongoing care.

Requirements

Active LVN/LPN license required
Proficient with computers, EMRs, and telehealth tools
Strong communication and organizational skills
Bilingual Proficiency: Fluent in English and Spanish
Minimum internet speed of 50 Mbps download / 10 Mbps upload
Hardwired internet connection required
Speed test submission required during the offer process
Private, HIPAA-compliant workspace
All new hires must complete a comprehensive training program:
Duration: Five weeks
Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time
Attendance is mandatory to ensure readiness prior to independently supporting patients.

Nice To Haves

At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus)

Responsibilities

Conduct outbound phone calls to check in on patients and address health concerns (expected call volume ranges from 70 to 90 calls per day)
Handle inbound phone calls and route appropriately based on clinical urgency
Route non-clinical inbound calls to the appropriate departments across the company
Monitor and respond to Remote Patient Monitoring (RPM) alerts, escalating concerns when clinically indicated
Collaborate with providers to coordinate timely and effective patient care
Perform monthly wellness assessments and complete comprehensive chart reviews
Accurately document all patient interactions in our clinical platform in real time
Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, response times, and adherence to protocol standards
Maintain compliance with company policies and applicable regulations
Perform other duties as assigned

Benefits

Competitive base pay of $24-$26 per hour.
Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday
Sign-On Bonus: $2,000 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals.
5% Bilingual Pay Allowance
11 Paid Company Holidays annually
Paid Time Off (PTO)
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment