Renewals Manager (bilingual in Spanish)
About The Position
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com Remote for Americas - Fluent Spanish Speaker We’re expanding our team of driven, focused, organized people who want to make a meaningful impact on the success of world-class database management organizations. At EnterpriseDB, we believe our customer’s success is directly tied to the value they derive from our product and the positive impact EnterpriseDB makes on reducing friction in their end user’s experience. While customers realize value at different stages in their journey with us, the renewal serves as an incredibly important milestone to work towards, celebrate, and reflect on the past while also planning for the future. We are seeking: A Software Subscription Renewal Manager who is detail oriented and possesses strong multi-tasking skills that can help drive customer retention. Proven success with customers and multiple internal stakeholders (e.g., Account Executives, Sales Managers, and Finance team) to ensure that value is realized for the customer, and commercial objectives are aligned with the growth of our business.
Requirements
- 5+ years of sales experience (software and/or subscriptions a plus)
- Presentation/Communication abilities at executive levels
- Contract negotiations
- Performance oriented (has consistently met/exceeded a renewal and/or sales quota)
- Expert organizational skills - ability to track and fulfil renewals
- Prioritization - Proven ability to allocate time to highest impact areas
Responsibilities
- Responsible for all assigned software subscription renewals, which will include partnering with customers and internal team players to ensure timely and accurate execution
- Ownership of contract processes along with customer communications including; co-terming, upselling and related subscription renewals
- Partnering with internal team players on all upsell opportunities
- Enlist the efforts of account executives, sales managers, legal and finance when necessary to accommodate the contract renewal process and ensure customer satisfaction
- Establish and maintain effective, cooperative working relationships with customers
- Communicate and effectively partner with Finance and Sales Management regarding forecasting, pricing, and completing transactions
- Fluent Spanish speaker, as well as excellent English communication skills, both written and verbally
Benefits
- EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness.
- We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026!
- Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
