Rental Coordinator (On-Site)

Ziegler CaterpillarOwatonna, MN
22hOnsite

About The Position

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast-moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Construction equipment. This position is onsite at our Altoona branch. Hours are: 7am - 5pm Monday - Friday and Saturdays from 8am - 12pm.

Requirements

  • High School Diploma or GED; 2 or 4 year degree preferred
  • Customer focus, attention to detail, dependability, efficiency, planning and organization
  • Ability to multi-task in a demanding environment
  • Experience working in Microsoft Office Suite and related software
  • Walking, talking, hearing

Nice To Haves

  • Preferred – rental industry knowledge

Responsibilities

  • Provide rental support to the Rental Sales Team to ensure excellent customer service
  • Answer incoming calls from Sales Representatives, customers, and the rental call center
  • Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
  • Monitor rental reports to manage daily tasks to ensure process compliance
  • Coordinate equipment deliveries and returns with the Transportation Department
  • Ensure accurate and timely invoices, including collection of unpaid balances
  • Build and maintain knowledge of rental fleet equipment and their applications
  • Collaborate effectively with team members, management, and other departments
  • Assist with inventory management when needed
  • Follow up with Sales Representatives and customers through phone and other communication channels
  • Participate in after-hours, on-call support as needed
  • Assist with special projects and training when needed

Benefits

  • Health, Dental, Vision and Life Insurance
  • 15 days of PTO your first year, accrual starts day 1
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
  • Short-Term and Long-Term Disability Insurance, FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Education Assistance
  • Competitive pay
  • Health, dental/orthodontia, vision & life insurances
  • Paid time off (PTO) – 15 days to start
  • 401(k) contributions & match
  • HSA, Ziegler contributes up to $1000 tax-free annually
  • STD & LTD Insurance, FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Ongoing training
  • Education assistance
  • Advancement opportunities
  • Safe, clean, and friendly work environment
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