Rental Sales Representative

Ryder Supply Chain Solutions • Cleveland, OH

6d • $18 - $22

About The Position

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: Schedule: Monday to Friday, 7:30 AM - 4:00 PM Pay: $18 to $22, weekly pay Drivers License Required At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship-building. We allow you to carve out your own career path and promote from within, based on performance.

Requirements

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills
• H.S. diploma/GED required
• One (1) year or more sales experience required
• DOT Regulated No

Responsibilities

• Handle sales and sales process for inbound calls as well as outbound solicitation
• Responsible for executing the business unit's marketing plan
• Maintain current accurate data within the company's marketing database
• Maximize rate opportunities within the market place
• Responsible for generating rental, lease and used vehicle sales leads
• Maintain and expand relationships with existing customer base
• Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Responsible for the overall profitably, operations and asset management of a rental location
• Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
• Drive profitable revenue growth by maintaining and growing customer relationships
• Responsible for overall satisfaction for all internal and external customers
• Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
• Builds constructive and effective relationships with both internal and external customers
• Maintain composure when addressing stressful situations
• Clearly articulates Ryder's product and service offerings
• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

Benefits

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED