Rep - Call Center

Mayo ClinicPhoenix, AZ
12h

About The Position

Efficiently and effectively manages a heavy volume of incoming telephone calls. Sorts and directs the calls to the appropriate individuals. Serves as informational representative of clinical departments/divisions. Performs other duties and tasks as assigned.

Requirements

  • High school education or GED equivalent
  • Outstanding communication and interpersonal skills
  • Superior problem solving and organizational skills
  • Ability to prioritize and maintain productivity in a fast-paced environment

Nice To Haves

  • Customer service experience preferred
  • Windows/Word proficiency preferred

Responsibilities

  • Manages a heavy volume of incoming telephone calls
  • Sorts and directs calls to the appropriate individuals
  • Serves as informational representative of clinical departments/divisions
  • Performs other duties and tasks as assigned
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