Representative I Account Services

PUMA • Boston, MA

1d

About The Position

YOUR MISSION Manage orderbook of assigned accounts including Sales orders and Bulk orders Serve as a main point of contact and liaison between the account, internal operations team, and Sales Manage the full order life cycle including internal coordination with Sales, Sales Planning, Demand Planning, Procurement, Compliance, Credit, Allocations and Warehousing Troubleshoot, communicate, and resolve orderbook issues with Accounts Analyze orderbook and develop/ execute a plan to meet customer’s requirements and Sales goals Collaborate with the Credit and Return teams to assist customer’s needs and manage chargeback disputes Responsible for presenting monthly KPIs to Account Success management and manage daily EDI uploads. Meet and represent department with Sales and Accounts, including business travel YOUR TALENT Bachelors or Associates degree preferred 2+ year of related experience, preferably in retail or athletic footwear/apparel industry Ability to work and collaborate with cross functional teams Intermediate Excel knowledge required Ability to utilize successful time management and prioritization skills Domestic travel may be required SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law. For additional information, please contact: [e-mail] At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Requirements

• Bachelors or Associates degree preferred
• 2+ year of related experience, preferably in retail or athletic footwear/apparel industry
• Ability to work and collaborate with cross functional teams
• Intermediate Excel knowledge required
• Ability to utilize successful time management and prioritization skills
• Domestic travel may be required

Responsibilities

• Manage orderbook of assigned accounts including Sales orders and Bulk orders
• Serve as a main point of contact and liaison between the account, internal operations team, and Sales
• Manage the full order life cycle including internal coordination with Sales, Sales Planning, Demand Planning, Procurement, Compliance, Credit, Allocations and Warehousing
• Troubleshoot, communicate, and resolve orderbook issues with Accounts
• Analyze orderbook and develop/ execute a plan to meet customer’s requirements and Sales goals
• Collaborate with the Credit and Return teams to assist customer’s needs and manage chargeback disputes
• Responsible for presenting monthly KPIs to Account Success management and manage daily EDI uploads.
• Meet and represent department with Sales and Accounts, including business travel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree