Representative - Patient Access Services

Singing River Health System•Pascagoula, MS

6d•Onsite

About The Position

The Patient Access Representative performs the patient intake, discharge and receptionist/communications functions. He/She obtains clinical, demographic and financial information on referred patients; coordinates patient’s schedules for hospital ancillary services; greets and escorts patients and visitors; creates and archives patient medical records. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Requirements

High school diploma or equivalent required.
A minimum of one (1) year experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred.
Must demonstrate keen mental faculties/assessment and decision making abilities.
Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
Must demonstrate strong written and verbal communication skills.
Must possess emotional stability conducive to dealing with high stress levels.
Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.
Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Must possess superior customer service skills and professional etiquette.
Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Nice To Haves

A minimum of one (1) year experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred.