Research Specialist

Ice Miller LLP•New York, NY

9d•$85,000 - $130,000

About The Position

The Research Specialist is responsible for conducting in-depth research and providing reference services to attorneys, paralegals, and business professionals within the firm. This role requires a high level of attention to detail, strong responsiveness, and exceptional customer service skills. The Research Specialist works independently to ensure timely and accurate information delivery, supporting internal stakeholders in their legal and business operations. The position reports directly to the Director of Knowledge Management & Information Research. Salary in the range of $85,000 - $130,000 dependent on location and experience level

Requirements

Master’s Degree in Library Sciences required, or an equivalent combination of education and at least 3 years of experience with the implementation of technology.
Strong research skills with a deep understanding of research strategies across a wide range of legal and business areas.
Proficiency in legal research, with the ability to support the firm’s needs in various practice areas.
Expertise in major legal and business research platforms, public records resources, competitive intelligence tools, and state and federal legal information.
Experience with standard legal resources such as Westlaw, Lexis, Bloomberg Law, Practical Law, VitalLaw, Pacer, and other related subscription services.
Working knowledge of the litigation process and familiarity with its nuances.
Excellent written and verbal communication skills, with an emphasis on accuracy and attention to detail.
Ability to collaborate effectively in a team-oriented, dynamic environment.
Responsive and service-oriented, able to meet deadlines and adjust to shifting priorities while managing multiple projects.
Able to work efficiently under pressure and within tight time constraints.
Strong judgment and discretion in handling sensitive and confidential information.
Proficiency with Microsoft Office applications.
MILIS required, JD preferred

Nice To Haves

JD preferred

Responsibilities

Independently provide high-quality reference and research services to attorneys, paralegals, and business professionals.
Manage the workflow of research requests to ensure timely and accurate delivery of information.
Train new attorneys and business professionals on legal research tools and processes through one-on-one and customized training sessions.
Liaise directly with Partners and clients to address research requests and support their specific needs.
Maintain and update internal tracking sheets for Alerts and Newsletters.
Coordinate interlibrary loan efforts for articles and books not available in the firm’s library, primarily through OCLC.
Create and maintain custom searches in Westlaw, Vable, and other news aggregator services to support research needs.
Manage electronic projects for the Knowledge & Research Services department, ensuring efficient project execution.
Inform stakeholders of legislative, regulatory, and industry developments, client news, and relevant events to support practice group initiatives.
Provide valuable feedback on electronic resources to aid in collection development, reference, and current case awareness initiatives across the firm.