Reservationist

Transdev•El Paso, TX

13d•$16 - $20

About The Position

Transdev in El Paso, Texas is hiring a Scheduler/Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $16.00 – Maximum $20.00 Benefits include: Vacation: minimum of two (2) weeks Holidays: 7 standards Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

High school diploma or GED required.
2 years reservationist or customer service experience.
Computer literate
Excellent communication and listening skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

Responsibilities

Answer customer calls and input ride information using a computerized scheduling system.
Enter new customer information and changes into the system.
Data entry into spreadsheets and databases.
Communicate late vehicle service and verifying “No Shows” with customers.
Resolve service-related complaints.
Create daily route maps of the reservations for the drivers.
Other duties as required.