Reservations Agent

Dinamic AS Group • New Orleans, LA

2d • $47,000 - $51,000

About The Position

We are seeking a reliable and service-focused Reservations Agent to join our team in New Orleans. This role is essential in managing reservations accurately, assisting clients with inquiries, and ensuring a smooth booking experience. The ideal candidate is organized, communicative, and comfortable working in a fast-paced environment while maintaining a high standard of professionalism.

Requirements

• Strong communication and interpersonal skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and manage time effectively
• Professional demeanor and customer-oriented mindset
• Basic computer proficiency and ability to learn reservation systems
• Reliable, punctual, and able to work independently or as part of a team

Responsibilities

• Handle incoming reservation requests via phone, email, or internal systems
• Accurately process bookings, modifications, and cancellations
• Provide clear and professional information regarding availability, policies, and services
• Maintain updated and accurate reservation records
• Coordinate with internal teams to ensure booking accuracy and customer satisfaction
• Resolve basic customer concerns in a timely and professional manner
• Follow company procedures and quality standards consistently

Benefits

• Competitive salary ($47,000 – $51,000 annually)
• Opportunities for professional growth and career advancement
• Skill development through ongoing training and support
• Stable, full-time position in a professional work environment
• Supportive team culture focused on collaboration and success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed