Resident Aide

Harlem United Community AIDS Center Inc • New York, NY

2d

About The Position

The Residential Aide provides support and security for the New Broadway Family Shelter as well as staff coverage.

Requirements

• The minimum requirement for this position is a High School Diploma or Equivalency (GED).
• Valid NYS Security Guard License required.
• Criminal background checks are required.
• NYS Mandate Reporter Certification.
• Valid Safety Coordinator (F80) required.
• Fire Guard (FO2) required.
• Basic First Aid (required)
• Knowledge of safety practices and standards of the organization.
• Experience working with diverse populations.
• CPR/ First Aid training required.

Nice To Haves

• Driver’s License preferred.
• Ability to work effectively with homeless families with a family member who may be diagnosed with mental illness or substance abuse disorder.
• Crisis management and de-escalation skills.
• Crib checks are done daily on the 7am-3pm and 3pm-11pm shift.
• Wellness checks are conducted on each shift: 7am-3pm, 3pm-11pm & 11pm-7am.

Responsibilities

• Maintains daily logbook, school attendance, visitor, and resident sign-in logs.
• Conducts hourly inspection of the facility and documents all on the shift report.
• Welcomes new families that arrive, conducts orientation, and provides house rules.
• Observes all residents and can recognize signs of substance abuse, child abuse, and criminal activity.
• Supervises common areas and promotes cleanliness, safety, and adherence to house rules and regulations.
• Handles incidents using standard operating procedures.
• Maintains the daily census, records, and provides information to DHS.
• Maintains excellent telephone skills and transfers calls appropriately.
• Attends program and agency staff meetings, house meetings, and training sessions as required.
• Visits multiple units as required and reports all incidents to the Operations Manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED