Resident Care Coordinator

BETHESDA GROUPSpringfield, MO
5d$21 - $24

About The Position

Join Our Team as a full-time Resident Care Coordinator! In this role, you will ensure residents receive respectful, quality care that supports their independence and well-being. You will also guide and support our care team through training, scheduling and collaboration. Flexibility is key, as this position includes every other weekend and on-call rotations. Sign On Bonus of $1,500!!!! Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinates training and education of Care Partners and Medication Aides on an ongoing basis. Assists with schedules to ensure proper coverage to meet resident needs according to budget. Shares on call duties as required. Monitors Medication Aides in administration of medication, to include documentation audits. Assists the Health Service Director and/or Health Services Coordinator in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in Bethesda Senior Living Communities policies. Ensures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards. Observes resident health status, takes actions to address concerns within scope of practice, and reports all significant changes in condition. Ensures that all required documentation, including service plans and nursing assessments, is completed. Communicates to families as needed, regarding resident's personal needs and scheduled physician, dental, or eye appointments. Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families. Performs monthly safety and infection control checks of the community and reports back to the Health Service Director and/or Health Services Coordinator. Works with HSD/HSC to coordinate monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities. Ensures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through. Participates in the maintenance of resident records including review of documentation performed by Care Partners and Medication Aides, monthly MAR reviews, setting up new resident and thinning records appropriately. Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes. Fulfills other duties as required/assigned Managerial Breadth/Scope of Job Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Understands when to refer issues to the Health Service Director and/or Health Services Coordinator and when to handle them personally.

Requirements

  • Possess excellent communication and interpersonal skills.
  • Ability to work in a stressful, sometimes demanding environment.
  • Ability to teach and train Care Partners and Medication Aids.
  • Ability to schedule staff and cover shifts as needed.
  • Possess excellent time management and prioritization skills.
  • Must be able to work independently and prioritize workload as emergencies arise.
  • Must have knowledge and skills to administer medications safely.
  • Must maintain a current drivers license and comply with all requirements of Bethesda's Auto Policy.
  • Demonstrates a SERVANT heart and attitude by following the Bethesda Senior Living Communities Mission Statement.
  • High School diploma or equivalent.
  • Two years related experience and/or training.
  • Certification in medication administration and CPR/First Aid as required per state regulations.

Responsibilities

  • Coordinates training and education of Care Partners and Medication Aides on an ongoing basis.
  • Assists with schedules to ensure proper coverage to meet resident needs according to budget.
  • Shares on call duties as required.
  • Monitors Medication Aides in administration of medication, to include documentation audits.
  • Assists the Health Service Director and/or Health Services Coordinator in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in Bethesda Senior Living Communities policies.
  • Ensures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards.
  • Observes resident health status, takes actions to address concerns within scope of practice, and reports all significant changes in condition.
  • Ensures that all required documentation, including service plans and nursing assessments, is completed.
  • Communicates to families as needed, regarding resident's personal needs and scheduled physician, dental, or eye appointments.
  • Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families.
  • Performs monthly safety and infection control checks of the community and reports back to the Health Service Director and/or Health Services Coordinator.
  • Works with HSD/HSC to coordinate monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
  • Ensures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
  • Participates in the maintenance of resident records including review of documentation performed by Care Partners and Medication Aides, monthly MAR reviews, setting up new resident and thinning records appropriately.
  • Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
  • Fulfills other duties as required/assigned
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