RESIDENT FIELD SERVICE TECH

Hugg & Hall • Russellville, AR

4d • Onsite

About The Position

Resident Service Mechanics function as part of the Service Team and perform field diagnostics and repair on a wide range of customer and company-owned material handling equipment within a designated territory.
Advanced mechanical aptitude, strong customer service skills, a professional demeanor, and a safety-first mentality are all key.
In this role, you will:
Travel to customer locations to troubleshoot, perform in field diagnostic inspections, and repair a wide range of construction equipment and components
Continuously communicate in a courteous and effective manner with customers and co-workers including Salespeople, Coordinators, and Managers regarding job progress and general updates
Maintain a safe working environment and observe all safety laws, policies and rules, both on-site and during the operation of company vehicles

Requirements

• Minimum of 1-year hands-on experience as a service technician repairing and maintaining material handling equipment or in a related industry
• Must own a complete line of tools including specialized tools needed to complete the job at the customer site
• Basic computer skills
• Valid driver's license with a clean driving record
• Minimum 21 years of age
• High school diploma or equivalent

Nice To Haves

• Strong technical skills in hydraulic, electrical, and mechanical systems.
• Familiarity with equipment operation
• Familiarity with diagnostic tools and equipment
• Ability to read or be trained in reading schematics
• Ability to work independently with minimal supervision

Responsibilities

• Travel to customer locations to troubleshoot, perform in field diagnostic inspections, and repair a wide range of construction equipment and components
• Continuously communicate in a courteous and effective manner with customers and co-workers including Salespeople, Coordinators, and Managers regarding job progress and general updates
• Maintain a safe working environment and observe all safety laws, policies and rules, both on-site and during the operation of company vehicles

Benefits

• Competitive pay + quarterly incentives and bonus programs = very strong earning potential
• Company provided vehicle, phone, and tablet
• Ongoing paid training, manufacturer certifications, and career advancement opportunities
• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement with company match
• Generous paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED