Resident Services Coordinator (Village at Lakeview)

WinnCompanies•Edgewood, MD

23h•$22 - $24

About The Position

WinnCompanies is seeking a dynamic, creative and self-motivated Resident Services Coordinator to join our team at Village at Lakeview, a 223-unit residential community located in Edgewood, MD. In this role, you will play a key role in enhancing the quality of life for our residents by developing, coordinating and implementing engaging programs and supportive services for families and children. The pay range for this role is $22.00-$24.00 per hour dependent on experience. The selected candidate will also adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM.

Requirements

High school diploma or GED equivalent.
Experience in resident services, social services, education, youth programming, or related field
Strong working knowledge of CACFP requirements
Experience facilitating after-school programs and summer camps
Excellent organizational and communication skills
Self-starter with the ability to work independently and bring creative ideas to life
Ability to build positive relationships with residents of diverse backgrounds
Proficient in basic computer skills and reporting

Nice To Haves

1-3 years of customer service and administrative experience.
Prior experience in Social Work, Education, Human Services or related field.
Bilingual a plus.

Responsibilities

Welcome new residents, explain the program, and provide community resources, programs, and services upon move-in.
Plan and implement engaging after-school programming and school-preparedness activities
Facilitate and coordinate summer camp programming
Maintain knowledge of and ensure compliance with CACFP (Child and Adult Care Food Program) guidelines
Develop creative resident engagement initiatives and community-building events
Conduct housekeeping education and home maintenance instruction sessions for residents
Identify resident needs and provide referrals to partnering agencies and community resources
Build and maintain relationships with local service providers, schools, and community organizations
Track participation, maintain reports, and ensure program documentation is completed accurately
Conduct monthly unit housekeeping inspection.
Provide referrals between residents and local agencies.

Benefits

Regular full-time US employees are eligible to participate in the following benefits:
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
To learn more, visit winnbenefits.com