Resident Services Coordinator
About The Position
A respected, mission-driven senior care organization in the Bronx is seeking a compassionate and experienced Resident Services Coordinator to join its team. This organization is dedicated to enhancing the quality of life for seniors through comprehensive care, support services, and a collaborative, resident-focused approach. The Resident Services Coordinator plays a key role in supporting the Social Services Department and ensuring residents receive high-quality, individualized care. This position focuses on care coordination, resident advocacy, and supporting families through the complexities of long-term care and aging services.
Requirements
- Master’s degree in Social Work (MSW) required
- NY State LMSW (or working toward licensure) preferred
- Minimum of 2 years of experience in geriatrics, long-term care, or case management preferred
- Experience with discharge planning and assessing the needs of an aging population preferred
- Background in healthcare, aging services, or long-term care settings a plus
- Strong communication, organizational, and documentation skills
- Ability to collaborate effectively with interdisciplinary teams
Nice To Haves
- NY State LMSW (or working toward licensure) preferred
- Minimum of 2 years of experience in geriatrics, long-term care, or case management preferred
- Experience with discharge planning and assessing the needs of an aging population preferred
- Background in healthcare, aging services, or long-term care settings a plus
Responsibilities
- Assist in the overall management and daily operations of the Social Services Department
- Support and guide a multidisciplinary care team to deliver resident-centered services
- Provide emotional, social, and community-based support to residents and their families
- Conduct resident assessments and coordinate case management services
- Assist residents and families in navigating long-term care resources, benefits, and entitlements
- Maintain accurate, timely, and compliant documentation of services and interactions
- Promote and uphold quality of life standards in alignment with regulatory and organizational guidelines
Benefits
- Medical, Dental, and Vision Insurance
- 403(b) Retirement Plan with Employer Match
- Life Insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Pet Insurance
- Tuition Reimbursement Program
- Generous Paid Time Off: 4 weeks vacation
- 10 holidays (including your birthday)
- 15 sick days
- 2 personal days
- 2 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
