Resident Services Manager I - Sacramento
About The Position
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The successful Resident Services Manager I will oversee programs, staff, and services at each property in an assigned region following our mission and core values and the national program model for Resident Services. You will be visiting and working at multiple sites. The successful candidate will demonstrate compassion and have an understanding of the complexities of homelessness; co-morbidities; trauma; mental health and substance usage. We encourage candidates with lived experience to apply. This is an on-site position.
Requirements
- Bachelor's Degree in a related field.
- One (1) year of experience in community development or social service program development.
- Program and staff management experience.
Nice To Haves
- Additional work experience.
Responsibilities
- Locate, develop, and maintain networks and partnerships with relevant service providers, community and religious organizations, business, and educational institutions
- Implement core program/service components as outlined in the Mercy Housing resident program model or other program model as may be required by regulation, funders, and/or special needs of the population served, and oversees progress toward program outcomes at all assigned sites.
- Produce reports and understand outcomes from resident services data; prepare and submit all required reports in a timely manner.
- Other duties as assigned.
Benefits
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
- 403b + match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Manager
