Residential Assistant Manager

Hope House Colorado • Arvada, CO

7h • Onsite

About The Position

Hope House Colorado (HHC) is hiring a Residential Assistant Manager. As the Residential Assistant Manager, you will provide leadership and oversight for the Hope House Residential Program, supporting up to eight teen moms and their children while fostering a healthy team culture. This role manages the intake process and directly supervises the Residential Advisor team, focusing on their professional development and the execution of resident growth plans. Working a standard weekday schedule with alternating on-call weeks, the manager also ensures accurate documentation and maintains adequate staffing levels to provide 24/7 house coverage.

Requirements

• Experience working with at-risk populations, specifically teen moms, within a community living or residential environment.
• Are resourceful and reliable, with a commitment to maintaining professional excellence and organizational accountability.
• Possess leadership skills with the proven ability to navigate complex team dynamics and foster a healthy staff culture.
• Strong ability to lead, mentor, and coach others, moving staff toward professional growth and self-sufficiency.
• You are available to work onsite at our Arvada location Monday-Friday and be on call bi-weekly.

Responsibilities

• Responsible for ensuring we have adequate staffing including sub staff and volunteers to ensure the house is always covered
• Provide quality supervision, coaching, and professional development for the Lead Residential Advisor and Residential Advisors through weekly one-on-ones and performance tracking utilizing EOS (Entrepreneurial Operating System) tools. EOS training is provided.
• Act as a key member of the Residential Decision-Making team, overseeing the application, intake, and needs assessment process for new residents.
• Ensure that all Residential documentation and data input into HHC software platforms are accurate and up to date.
• Promoting Hope House Colorado’s Core Values throughout the organization and external relationships

Benefits

• Employees who are regularly scheduled to work 24 hours per week or more are eligible for the below benefits
• Health Benefits: Employees may elect medical, dental, vision & life insurance plans.
• Simple IRA: Employees may choose to make salary reduction contributions through HHC’s Simple IRA plan and HHC will match the employee’s contribution up to a maximum of 3% of the employee’s annual salary.
• Vacation: Upon hire, employees earn 6 hours of vacation per paycheck up to 120 hours (3 weeks) in a year. Accruals are adjusted to increase vacation earned per hours worked based on length of employment with HHC.
• Holidays: HHC observes eleven (11) holidays throughout the year. Salaried employees are paid for these holidays according to the nationally recognized observation day for each holiday. In addition, salaried employees are currently gifted either the week of Christmas or the week of New Year’s off, to be scheduled at the discretion of their supervisor.
• Sick Leave: HHC provides eligible employees with Paid Sick and Safe Leave (PSSL) and Public Health Emergency Leave (PHEL) in accordance with the requirements of Colorado's Healthy Families and Workplaces Act (HFWA).
• Employer Based Childcare: Employer Based Childcare: Employees receive a discount for their child(ren)’s childcare tuition if they are enrolled in the Hope House Colorado Early Learning Center.
• Hope House Colorado is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! HHC provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed