Residential Counselor - Young Adult Population � full-time

Community Teamwork•Lowell, MA

1d•$21 - $21

About The Position

Residential Counselor - Young Adult Population ( Monday thru Friday, full-time 40hrs/week, schedule varying (with flexibility) between the hours of 8am-8pm (shift dependent) Pay Range $20.59 - $21.21 per hour Company Overview Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. Position Summary We have an opening for an individual to work in our Young Adult Shelter Staff program. Residential Counselors are responsible for working closely with young adult (ages 18-24) clients in a congregate emergency residential shelter site to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations, which includes enforcing safety measures, program rules, and expectations using a trauma-informed and client centered approach.

Requirements

High School Diploma or equivalent education
Excellent customer service, organizational, interpersonal, oral and written communication skills
Excellent crisis management skills
Proficient computer skills in basic computer software and data collection
Experience working with vulnerable populations
Good attention to detail
Reliable transportation

Nice To Haves

1 year of previous experience working with individuals in need of social services (preferably low-income individuals)
Young Adult population experience
Experience in youth programming
Demonstrated experience supporting underrepresented communities
Bilingual skills

Responsibilities

Assist with screening, intake activities and orientation of new clients into the shelter program
Provide guidance and information to clients regarding the daily activity schedule, house rules, and policies
Ability to adhere to and enforce program rules policies and procedures
Oversee security and safety
Complete housekeeping duties
Ensure daily chores are completed
Provide emergency crisis management to individuals
Provide support in weekly pantry pick-up/delivery from Merrimack Valley Foodbank for Youth Services programming
Provide coverage/support at day program located at the Youth Opportunity Center (167 Dutton St), as needed
Opportunity to accrue approved OT through additional shifts, as needed/available
Uphold the values of CTI Equity, Integrity, Compassion
The duties listed above are representative of the work performed. Other related duties may be assigned.

Benefits

4 Weeks of Paid Time Off
Paid Sick Leave
12 paid holidays
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Critical Illness Insurance-Pet Insurance
Tuition Reimbursement
Career Advancement and Professional Development Opportunities
5% employer contribution to your 401K retirement account after 6 months of employment
Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve