Residential Life Area Admin II

University of RochesterHanover, NH
2d$19 - $26

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Requirements

  • Masters degree in Higher Education and Student Affairs or related field required
  • Some professional experience in Residential Life or equivalent combination of education and experience required.

Nice To Haves

  • 3-5 years of Residential Life experience preferred.
  • Understanding and experience with student housing operations and residential life programming

Responsibilities

  • Community Development and Student Behavioral Standards - Build healthy and inclusive residential communities that complement and extend classroom learning; and foster a lively academic and intellectual environment and culture that supports the mission of The University. This includes balanced social, educational, cultural and recreational programs; student government advising and leadership development programs; counseling, advising and referrals; intervention, mediation and adjudication programs; etc. Working with the Center for Student Conduct Management staff, ensure staff and residents are aware of University and Residential Life policies, community standards and responsibilities. Assist students in developing behavioral standards appropriate to group living in an academic institution. When necessary, confront individuals and groups whose behavior is unacceptable and initiate appropriate student conduct action.
  • Operations including Facilities coordination, financial management and health and safety compliance - Assist in regular inspections of the residence area to ensure that appropriate facilities and cleanliness standards are being maintained. Maintain accurate inventory records for furnishings, equipment and supplies. Build ongoing liaison relationship with housekeeping supervisor, custodial, and mechanical staff. Coordinate billing: administer the damage billing process for the living area; publish notifications to students; liaison with students, parents, the Bursar, etc. Monitor assigned operations and personnel expenditures to ensure accuracy. Initiate cost saving measures whenever possible. Manage and monitor hall council funds and expenditures. Assure area facilities comply with all applicable fire, health and safety regulations. Coordinate with appropriate departments for fire drill, health and safety inspections. Follow-up on all health, safety and security reports to ensure problems have been corrected.
  • Student staff recruitment, selection, training and supervision - Participate in departmental student leadership training and instruction. This includes fall, mid-year and in-service programs, leadership programs, etc. Co-instruct Leadership in the College Community, a course for students applying for Resident Advisor positions. Directly supervise Graduate Resident Director and/or Graduate House Advisor staff. Indirectly supervise 20-45 Resident Advisors.
  • Emergency On-Call Duty - Rotating professional staff on-call providing 24-hour availability and response. First line member of University Student Life professional response team for mental health crises, student illness, accident or other campus emergency situations. May coordinate community response and information delivery in the event of campus facility disruption. Serve as resource/consultant for all student staff on-call overnight in all residential faciliies including graduate and undergraduate living areas. Requires ability to interpret university policy and protocol, make judgment calls, as well as clear and critical decisions under pressure. On-call duty rotates weekly among live-in campus staff members.
  • Summer Program Management - coordinate the summer operations for the assigned living area; organize staffing, building preparation, billing, check-in and check-out processes; liaison with custodial and maintenance services, other Residential Life areas, Public Safety, outside vendors and other involved departments.
  • Other duties as assigned – May include service on department and USL committees and working groups, coverage for vacancies and absences in other residential areas, coordination with partner departments and programs that intersect with the student residential experience.
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