Resort Concierge - Club Wyndham Donatello Resort

Travel + Leisure Co.•San Francisco, CA

1d•$20 - $20

About The Position

The Resort Concierge is responsible for consistently creating and enhancing experiences for owners and guests. This includes providing current information and recommendations about the local area, attractions, events and activities. Additionally, the concierge is responsible for greeting guests and making arrangements for special occasions and or needs during their stay. The resort Concierge will be familiar with all site activities to share with owners and guests.

Requirements

High School diploma or equivalent
Customer Service Mindset
Ability to solve problems with a minimum of supervision.
Basic office skills helpful including basic math, proper cash handling procedures.
Technical Skills- PC Skills, Microsoft Office Products.
1 year of guest services experience in a hospitality/hotel/ resort environment and/or 1 year of concierge experience in service or retail environment preferred

Responsibilities

Bringing smiles to guests from around the world by providing warm welcomes.
Providing the guests and owners local information about activities, restaurants, and attractions.
Making sure that the guest feel special.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program