Resort Shuttle Driver FT

Omni Hotels & Resorts•Hot Springs, VA

8d•Onsite

About The Position

Become a Shuttle Driver and provide exceptional transportation services by driving guests to designated destinations in a timely and safe manner. With commercial driving expertise, greet guests warmly, maintain vehicle cleanliness, and ensure adherence to safety protocols, contributing to a memorable guest experience. Additionally, assist with front entrance upkeep, emergency procedures, and familiarity with hotel amenities to uphold high service standards.

Requirements

Valid applicable State Commercial Driver's License required, passenger endorsement strongly preferred.
Customer Service Oriented
Must pass pre-employment drug screen
Outgoing, friendly personality
Flexible schedule; including days, nights, weekends, and holidays
Ability to lift 50 lbs.
Ability to sit or stand for long periods of time
Ability to bend in order to lift heavy items

Responsibilities

Drive Shuttle bus vehicle to and from designated destinations in a timely manner
Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
Greet guests and provide on boarding assistance
Ensure cleanliness of town car vehicle, including interior and exterior
Inspect vehicle daily and report any damage or safety concerns immediately to management
Maintain accurate log of vehicle maintenance
Report any safety concern immediately to management
Maintain accurate log of services rendered
Create memorable experience during transportation service
Maintain 4-Star/4-Diamond standards of guest service.
Accept other special duties as requested by management.
Assist in keeping front entrance clean and tidy
Understand all emergency procedures
Understand all amenities and services offered at the Hotel and local area
Understand all Moments of Service scenarios