Resource Management Coord

Children’s Minnesota • Saint Paul, MN

4d

About The Position

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Our care traffic control center (CTCC) is at the heart of the Children’s Minnesota organization overseeing the operations of each hospital dispersed between three campuses. Our staff includes dedicated hospital nursing supervisors and staffing office personnel who work closely together as we continuously monitor each hospital’s unit activity and staffing needs while maintaining the organizational core value of putting “kids first.” The CTCC department provides a distinctive opportunity for team members to lead through collaboration with each unit in prioritizing patient flow, triaging operational issues or clinical staffing areas of concern, and organizing overall daily staffing resources within one of the largest pediatric health systems in the United States. We value teamwork, open communication, safety and respect. We embrace an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families.

The Resource Management Coordinator identifies unit staffing requirements and finalizes overall organizational staffing plan utilizing available resources with minimal supervision. In collaboration with the Hospital Nursing Supervisor will problem solve and seek remedy of unique and imminent unit staffing needs during their assigned shifts.

The RMC 1 utilizes CTCC online MNA contracts and SAC policies; SEIU contract and practices; and non-contract policies/practices when finalizing staffing plans. They are responsible for triaging clinical staffing areas of concern and alerting the Hospital Nursing Supervisor when needed.

Requirements

• High school diploma required.
• A combination of Microsoft Word and computer skills required.
• Requires strong organizational skills with the ability to prioritize and manage multiple concurrent demands.
• Must be detail oriented and work effectively in an environment with frequent interruptions.
• Must have the ability to assess and problem solve in fast-paced situations that will have frequent competing priorities and needs.
• Demonstrates strong written and documentation skills.
• Must be able to communicate in a calm thoughtful manner when communications are inharmonious with organizational customers.

Nice To Haves

• Two years of college or secretarial science degree preferred.
• Hospital administrative experience preferred.
• Experience staffing union employees preferred.
• 0-3 years of centralized staffing office experience.

Responsibilities

• identifies unit staffing requirements
• finalizes overall organizational staffing plan utilizing available resources with minimal supervision
• In collaboration with the Hospital Nursing Supervisor will problem solve and seek remedy of unique and imminent unit staffing needs during their assigned shifts
• utilizes CTCC online MNA contracts and SAC policies; SEIU contract and practices; and non-contract policies/practices when finalizing staffing plans
• responsible for triaging clinical staffing areas of concern and alerting the Hospital Nursing Supervisor when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED