Restaurant / Bar Supervisor

Bartell Hotels, a CALP•San Diego, CA

About The Position

We are seeking a reliable and service-focused Restaurant / Bar Supervisor to join our team. This position plays a key role in ensuring consistent service standards, supporting front-of-house staff, and delivering an exceptional guest experience. The primary objective of the Restaurant / Bar Supervisor is to ensure a positive first and last impression for all guests. This role is responsible for supervising front-of-house operations during assigned shifts, maintaining service standards, and providing friendly, accurate assistance to guests both in person and over the phone.

Requirements

Previous restaurant experience a must. Hospitality supervisory experience preferred
Strong leadership, communication, and organizational skills
Ability to remain professional and composed in a fast-paced environment
Commitment to delivering excellent guest service
Flexible availability, including weekends and holidays

Responsibilities

Ensure high-quality service and guest satisfaction throughout each shift
Supervise servers, bussers, and bartenders to ensure compliance with company procedures and service standards
Conduct table touches and address guest concerns promptly and professionally
Ensure staff take required breaks and provide coverage as needed
Maintain thorough knowledge of food and beverage menus
Coordinate parties, reservations, and special guest requests
Assign work tasks and coordinate staff activities to ensure efficient service
Inspect dining and lounge areas for cleanliness and organization
Requisition linens, supplies, and other necessary items
Assist with interviewing and training new hires
May assist with creating weekly staff schedules
Maintain working knowledge of hotel facilities and local attractions to assist guests
Be available to work nights, weekends, and holidays
Perform other duties as assigned