Restaurant Captain (Server)

The Wonderful Company•Paso Robles, CA

19h•$22 - $25•Onsite

About The Position

JUSTIN is an award-winning winery and fine dining establishment in Paso Robles. It's our pleasure to share that The Restaurant at JUSTIN has once again earned a MICHELIN Star and MICHELIN Green Star - making it the only winery restaurant in the county to receive both awards for four years in a row. We are proud to be recognized for our sustainability practices, one-of-a-kind dinner experience, and world-class excellence in hospitality. We are hiring a Restaurant Captain (Server) who has a strong understanding of luxury service and restaurant operations. The Restaurant Captain is essential in leading dinner service, serving as the liaison between the kitchen and the dining room while ensuring a smooth and exceptional guest experience. This individual is expected to conduct service with professionalism, uphold Forbes Five-Star and Michelin-level standards, and inspire their teammates to focus on excellence in every detail. The work schedule is Thursday - Sunday (3:00 PM - closing). This position requires weekend availability and the ability to work late nights. Based at our JUSTIN Estate: 11680 Chimney Rock Road, Paso Robles, CA 93446.

Requirements

5+ years of experience in fine-dining serving at restaurants (Forbes 5-star or MICHELIN restaurants)
Expert-level knowledge of fine dining service, strong wine and menu fluency, confident leadership and delegation skills, and the ability to deliver gracious, detail-driven hospitality with precision, professionalism, and composure
Strong work ethic, willingness to learn, and attention to detail are essential
Food Handler’s Card
Clear and calm verbal communication
Strong work ethic, willingness to learn, solution-oriented mindset, and attention to detail are essential
Ability to work quickly in a high-paced, physically and mentally demanding environment
Proficiency in reservation management systems (e.g., Tock), and polished guest service execution
Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
Must be able to communicate verbally and in writing in English
High School Diploma or GED required

Responsibilities

Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment such as fans or heaters
Manage beverage service and taste, open, and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
Deliver and clear food courses in coordination with FORBES 5-Star Service standards
Speak about food with accuracy, ease, and elegance, avoiding slang
Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
Oversee table maintenance through delegation or direct action
Maintain clean and organized service stations and side work areas throughout the shift
Maintain the cleanliness of all interior and exterior guest areas
Reset and flip tables with speed and attention to detail
Anticipate and respond promptly to guest needs and requests
Communicate special table needs and guest requests to the kitchen
Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
Maintain a clean, well-kept uniform and a natural, professional appearance
Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.