Restaurant General Manager - CBD Provisions

The Joule•Dallas, TX

5d•Onsite

About The Position

The Restaurant General Manager is driven and passionate about delivering best-in-class food and beverage experiences to our guests. They are responsible for elevating the Restaurant and Bar service excellence standards while maximizing the restaurant operation profits by managing labor and costs, without compromising associate relations.

Requirements

4-5 years experience in similar or equivalent role
Prior experience opening a new restaurant
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Always maintain a warm and friendly demeanor.
Clear understanding of State, Federal, and Local employment laws.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Responsibilities

Ensure smooth opening of the restaurant by following critical path and providing hands-on support and leadership throughout the process.
Meet or exceed budgeted goals (monitor, analyze, and supervise all labor, beverage and food costs).
Provide leadership, vision and direction to bring together and prioritize the departmental goals.
Meet or exceed guest satisfaction goals.
Recruit and retain a service team that is passionate about their craft, respectful of others and genuinely committed to exceeding guest expectations.
Lead all FOH staff, including training, counseling, disciplining, terminating and performance reviews.
Ensure compliance with all applicable standards, laws/regulations, compliance with food handling/sanitation standards and local, state, and Federal liquor laws.
Monitor financial operations and ensure restaurant compliance with accounting controls and procedures.
Ensure that all FOH monthly 1x1 take place.
Host Monthly Department Meeting for all restaurant staff.
Ensure completion of accurate inventory and completion of month-end processes on a timely manner (POs, invoicing, accruals, reclassifications, etc.).
Ensure schedules are posted in a timely manner and the accurate completion of payroll.
Ensure that all operational orders have been placed.
Serve as a role model and demonstrate exemplary and professional behavior.
Lead and guide associates by setting an example of the Company culture and Forbes standards.
Ensure systematic pre-shift meetings are conducted before the beginning of each shift.
Provide support in all areas needed.
Proactively interact with guests to exceed expectations and create loyalty.
Review shift reports and ensure FOH leaders address respective concerns/issues.
Perform other reasonable job duties as requested by supervisor.