Restaurant General Manager (New Concepts) - Maryland

Live! Casino and Hotel Maryland•Hanover, MD

1d•$82,129 - $113,281

About The Position

Why We Need Your Talents: As the General Manager for our New Concept Restaurant, you'll be at the forefront of creating a vibrant and engaging guest experience. This role demands a dynamic leader who can inspire our team and elevate guest interactions, transforming our outlet into a high-energy destination. You will oversee daily operations, ensuring compliance with company policies, delivering exceptional service, and driving our vision of an exciting and dynamic environment.

Requirements

High school diploma or equivalent required;4-year degree in related fields preferred .
5-7 years experience in restaurant management and supervision.
Accuracy in completing assigned duties in a timely manner
Must be certified in alcohol awareness
Must be able to comply with all state gaming regulations, which may include obtaining a license.
Ability to work long hours
Ability to stand for long periods of time without sitting or leaning
Ability to climb stairs multiple times daily
Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
Ability to climb, bend, stretch, twist, or reach with your body and arms
Ability to work under variable temperatures and noise levels
Use of stairs and elevators
Have general knowledge of spirits, wine, beer, and cordials.
Creative mindset with a passion for developing innovative concepts and experiences
Flexible work schedule.
Knowledge of sanitation laws and health regulations and applicable OSHA regulations
Knowledge and experience in POS systems such as Micros, Aloha
Knowledge of budgeting, P&L review, percentages, variances, etc.

Responsibilities

Foster strong collaborations with culinary and front-of-house teams to guarantee outstanding guest service and consistent, high-quality food presentation.
Drive late-night operations and entertainment programming, ensuring seamless coordination between service, security, and event teams to deliver vibrant, safe, and memorable guest experiences.
Engage in open communication with staff, nurturing a spirited and energized team culture.
Lead training initiatives for all team members, focusing on exceptional guest service and engagement.
Monitor and enhance the quality of service and the efficiency of food and beverage orders.
Analyze guest feedback and trends to innovate and adapt our offerings to meet their evolving needs.
Develop and implement creative marketing strategies to attract new guests and build loyalty, including special events and promotions.
Lead VIP service strategy, including bottle service, private bookings, and high-touch guest engagement for premium clientele.
Leverage social media to enhance venue awareness and engage with the community.
Plan and execute unique events that align with our new concept, ensuring a fresh and exciting atmosphere.
Cultivate partnerships with local artists, DJs, and performers to curate a dynamic calendar of live entertainment aligned with brand identity and guest demographics.
Manage crowd flow, guest safety, and capacity planning during peak hours and special events, balancing ambiance with operational control.
Maintain the restaurant's physical appearance and ambiance to create a captivating dining experience.
Ensure compliance with all relevant food, alcohol, and health regulations.
Collaborate with culinary and purchasing teams to maintain optimal inventory levels and cost control.
Continuously seek opportunities for process improvements to enhance guest experiences and operational efficiency.
Other duties as assigned.

Benefits

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Generous retirement savings options
Paid Time Off
Tuition Reimbursement
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
Training and pathways for career growth
Robust Rewards & Recognition Programs
Annual Merit Based Pay Increases
Discretionary Performance Bonuses
Discretionary Service Bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage, and Entertainment Discounts