Restaurant Host/Hostess- Harper's- Seasonal

Ocean Casino Resort•Atlantic City, NJ

15h•$19•Onsite

About The Position

The Restaurant Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.

Requirements

High school diploma or equivalent GED is preferred
Must have a minimum of six months’ experience as a host/hostess in a high volume and/or fine dining environment.

Responsibilities

Maintain established company and departmental uniform, appearance, and hygiene standards at all times
Maintain a clean and organized work station at all times.
Side work duties must be completed as assigned and also completed in an efficient, accurate, and timely manner
Answering phones according to established standards
Booking of reservations utilizing the company reservation system
Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc.
Awareness of all activities in the dining room
Knowledge of safety/guest liability procedures for guests and employees
Use of radios with headsets and earpieces for communication may be utilized in designated outlets.
Proper telephone etiquette is mandatory.
Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
Shift assignments may be irregular, and will cover days, nights, weekends and holidays
Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.
Ability to effectively communicate in English
Ability to work in a high pressure environment