Restaurant Host/Hostess

Four Seasons Hotels and Resorts•Fort Lauderdale, FL

About The Position

The Restaurant Host/ess greets and seats guests while coordinating reservations and responding to inquiries in an efficient, courteous and professional manner/ What you will do • Seat guests promptly at a table pre-set for the number in the party and according to guest preference. • Answer telephones to take guest reservations or provide information regarding the restaurant or any other hotel service. • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently. • Inspect and maintain menus to ensure quality, condition and appearance.

Requirements

At least 1 year of high-volume host/ess experience, preferably in a luxury hotel or resort.
Excellent personal presentation and interpersonal skills.
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
Ability to operate all computer equipment necessary to perform the job; knowledge of Opera and OpenTable preferred/is a plus.
Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
Ability to lift, carry, and move up to 10 lbs.
US work authorization is required.

Nice To Haves

knowledge of Opera and OpenTable preferred/is a plus.

Responsibilities

Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
Answer telephones to take guest reservations or provide information regarding the restaurant or any other hotel service.
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
Inspect and maintain menus to ensure quality, condition and appearance.