ICONA Diamond Beach- Host

ICONA RESORTS 1•North Wildwood, NJ

1d•Onsite

About The Position

The Restaurant Host is responsible for greeting guests at the door. The Host seats and present clean menus to guests in a friendly, professional and quick manner.

Requirements

High school diploma or equivalent required.
Prior restaurant experience.
Compliant with state Alcoholic Beverage Control regulations.
Must be able to read, write and determine wait time based on ICONA’s procedures.
Must be able to visually scan restaurant for clean, unoccupied tables.

Responsibilities

Greets and seats guests, presents menus to guests.
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests’ expectations.
Takes names on a waiting list.
Runs the floor plan board.
Observes tables and keeps track of clean, dirty and occupied tables.
Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at host area.
Answers phone calls, takes reservations, and answers questions concerning the menu and restaurant.
Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
Fills to- go orders, if applicable.
Maintains restrooms throughout shift.
Sweeps foyer and front entrance area frequently.
Performs other duties as directed.
Weekly attendance to Aloha Culture Meeting.