Restaurant Host-PT
About The Position
Operates cash register and properly settles checks. Greets and rings all customer checks on cash register, takes money from customer and accurately gives change back to customer. Accurately maintains balance of cash register and restaurant checks. Inventories stock fills requisitions and communicates with the kitchen and beverage department in order to maintain proper levels of foods and beverages at all times. Records all tips collected from credit cards, comps, and room charges. Handles and solves any concerns and questions from customers. Monitors, prepares, displays, and maintains food items to insure presentation and freshness throughout the shift. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Maintains, cleans, organizes and stocks prep area in accordance with established property guidelines to include health and safety. Maintains a comfortable atmosphere by monitoring temperature, maintaining furniture arrangement. Dusting/cleaning bookcases, shelving, windows, TV monitors and remotes, vacuuming floors and rugs, cleaning windows, etc. Ensures all reading literature provided for guest is current to include newspapers, magazines and casino collateral Monitors and maintains bathroom cleanliness and supplies at all times. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Works closely with Casino Hosts to prepare for and accommodate the needs of the guest. Works well with others. Provides personalized service and uses guest name. Resolve service problems according to guidelines. Adheres to regulatory, departmental, and company policies in an ethical manner. Outstanding example of and a credit to Downstream Casino Resort
Requirements
- Must be 21 years of age.
- Read, write legibly, understand, and speak English.
- Excellent customer service/communication skills
- Must have food service knowledge in order to prepare and maintain food items within property guidelines to include health and safety.
- Knows cocktail ingredients and proper mixing and pouring techniques.
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
- Must meet professional appearance standards as prescribed by company policy.
Responsibilities
- Operates cash register and properly settles checks.
- Greets and rings all customer checks on cash register, takes money from customer and accurately gives change back to customer.
- Accurately maintains balance of cash register and restaurant checks.
- Inventories stock fills requisitions and communicates with the kitchen and beverage department in order to maintain proper levels of foods and beverages at all times.
- Records all tips collected from credit cards, comps, and room charges.
- Handles and solves any concerns and questions from customers.
- Monitors, prepares, displays, and maintains food items to insure presentation and freshness throughout the shift.
- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
- Maintains, cleans, organizes and stocks prep area in accordance with established property guidelines to include health and safety.
- Maintains a comfortable atmosphere by monitoring temperature, maintaining furniture arrangement. Dusting/cleaning bookcases, shelving, windows, TV monitors and remotes, vacuuming floors and rugs, cleaning windows, etc.
- Ensures all reading literature provided for guest is current to include newspapers, magazines and casino collateral
- Monitors and maintains bathroom cleanliness and supplies at all times.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
- Promotes casino events and programs.
- Works closely with Casino Hosts to prepare for and accommodate the needs of the guest.
- Works well with others.
- Provides personalized service and uses guest name.
- Resolve service problems according to guidelines.
- Adheres to regulatory, departmental, and company policies in an ethical manner.
- Outstanding example of and a credit to Downstream Casino Resort
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
