Bancroft Restaurant Manager

The Bancroft • Burlington, MA

13h

About The Position

As a Restaurant Manager, at Bancroft you will be responsible for overseeing daily operations, managing staff, and maintaining excellent customer service. The successful candidate will have a passion for the restaurant industry, strong leadership skills, and a proven track record working in fine dining restaurants.

Requirements

• Proven experience as a Restaurant Manager, with a minimum of 2 years in a similar role
• Strong leadership and communication skills
• Excellent customer service and problem-solving abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• Knowledge of restaurant operations, including food and beverage service, inventory management, and staffing
• Familiarity with POS systems and restaurant technology
• Ability for stand for extended periods of time and lift up to 50 lbs

Nice To Haves

• Craft cocktail, wine and beer knowledge a plus

Responsibilities

• Manage daily operations of the restaurant, including opening and closing procedures, inventory management, and staffing.
• Ensure compliance with health and safety regulations and maintain a clean and sanitary restaurant environment.
• Maintain excellent customer service and respond to customer complaints or issues in a timely and professional manner.
• Create and maintain a positive work environment that fosters teamwork, communication, and a strong work ethic.
• Exude a high level of hospitality to our guests and employees.
• Hires, trains and develops new hourly team members.
• Optimizes profits by building sales and assisting with the control of food, labor and beverage costs.
• Provides leadership and direction to all team members - coaches in real time.

Benefits

• Competitive salary
• Health, Dental, & Vision insurance
• Long-term disability insurance
• 401(k) with an annual match
• Paid time off
• Performance-based bonuses
• Daily family meal provided
• Manager Dining Benefits at all Webber Restaurant Group locations
• We care about work life balance and development of our staff though continuous education and professional growth
• Flexible schedule
• Employee Referral Bonus - get paid to work with your friends!
• Employee Assistance Program
• Training and opportunities for growth!
• Employee must meet eligibility requirements to enroll.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed