Restaurant Server I - Part Time - Embassy Suites by Hilton

Parks Hospitality Group IncAsheville, NC
8hOnsite

About The Position

At Parks Hospitality Group, we are looking for a friendly and enthusiastic Restaurant Server to join our Food & Beverage team. In this role, you will be responsible for providing excellent food and beverage service to guests, ensuring a positive dining experience in a fast-paced environment.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of restaurant serving experience.
  • Excellent customer service and interpersonal skills.
  • Ability to remain calm and professional in high-pressure situations.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively as part of a team.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Responsibilities

  • Greet guests warmly and create a welcoming dining experience.
  • Present menus, take accurate orders, and provide tailored recommendations.
  • Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
  • Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
  • Respond knowledgeably to guest inquiries about menu items and dietary needs.
  • Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
  • Clear and reset tables efficiently to maintain cleanliness and organization.
  • Handle guest feedback professionally and escalate concerns to management if needed.
  • Assist with opening and closing duties, including dining area setup and workstation cleaning.

Benefits

  • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
  • Paid time off (PTO) for all team members, because we value your well-being.
  • Team Member Recognition Program to celebrate your achievements.
  • Discounts on hotel stays and dining.
  • Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.
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